Connect To Home: Coordinated Entry System of Eastern PA (CES)

What Is the Connect To Home Coordinated Entry System of Eastern PA?

Connect To Home: Coordinated Entry System of Eastern PA (CES) coordinates and manages access, assessment, prioritization and referral to housing and services for any person(s) experiencing or at imminent risk of homelessness in the following counties: Adams, Bedford, Blair, Bradford, Cambria, Carbon, Centre, Clinton, Columbia, Cumberland, Franklin, Fulton, Huntingdon, Juniata, Lebanon, Lehigh, Lycoming, Mifflin, Monroe, Montour, Northampton, Northumberland, Perry, Pike, Schuylkill, Somerset, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne and Wyoming.

Participation in CES is required for all projects funded by HUD Continuum of Care or Emergency Solutions Grants (including those administered by the Commonwealth of Pennsylvania) and strongly encouraged for all other housing and service providers in order to ensure equitable and coordinated access for all.

How Do People Access Connect To Home?

If you live in the Eastern PA Connect To Home service area and are experiencing homelessness, simply call 2-1-1 or 855-567-5341 toll-free for information, screening and referral.

You can also contact Connect To Home by texting your zip code to 898-211 or by visiting a Connect To Home Access Site in your community where available.

If you would prefer to receive Coordinated Entry services face-to-face in person, please visit a Connect To Home Access Site in your community. Access Site locations and hours of operation appear below.

Central Valley Region

Carlisle CARES, 50 West Penn Street, Carlisle, PA 17013

Hours of Operation: T – SA 12:00 – 5:00 PM

CSO Community Action, 2 East St, Shamokin, PA 17872

Hours of Operation: M – F 9:00 AM – 4:00 PM

CSO Community Action, 16 Sherwood Drive, Bloomsburg, PA 17815

Hours of Operation: M – F 9:00 AM – 4:00 PM

CSO Community Action, 228 Arch Street, Sunbury, PA 17801

Hours of Operation: M – F 9:00 AM – 4:00 PM

CSO Community Action, 219 Filbert Street, Milton, PA 17847

Hours of Operation: M – F 9:00 AM – 4:00 PM

Mifflin Juniata Human Services

Mifflin County Courthouse, Mifflin Juniata Human Services Department

20 N Wayne Street, Lewistown, PA 17044

Hours of Operation: M – F 9:00 AM – 3:00 PM

Perry Housing Partnership, 42 W. Main St., New Bloomfield, PA 17068

Hours of Operation: T – TH 8:00 AM – 4:00 PM

Servants to All, 4 South Centre Street, Pottsville, PA 17901

Hours of Operation M – F 9:30 AM – 1:00 PM

Union-Snyder Community Action, 713 Bridge Street Suite 10, Selinsgrove, PA 17870 Hours of Operation: M – F 8:30 AM – 4:00 PM

Lehigh Valley Region

Lehigh County Information and Referral, 17 S. 7th, Street, Allentown, PA 18101

Hours of Operation: M – F 8:30 AM – 4:15 PM

Lehigh Conference of Churches, 1031 Linden St., Suite 104, Allentown, PA 18102

Hours of Operation: M – TH 8:30 AM – 3:00 PM & F 8:30 AM – 12:00 PM

Third Street Alliance for Women and Children, 41 North Third Street, Easton, PA 18042

Hours of Operation: M – TH 9:00 – 11:00 AM & 1:00 – 3:00 PM

Northern Tier Region

YWCA Northcentral PA, 815 West 4th Street, Williamsport, PA 17701

Hours of Operation: M – F 9:00 AM – 4:00 PM

Pocono Region

Street 2 Feet Outreach Center, 130 N. First St, Suite 102, Stroudsburg, PA 18360

Hours of Operation: M – F 10:00 AM – 2:00 PM

South Central Region

Blair County Community Action, 2100 6th Ave, Altoona, PA 16602

Hours of Operation: M – TH 8:00 AM – 4:30 PM & F 8:00 AM – 2:00 PM

Center for Community Action, 195 Drive In Lane, Everett, PA 15537

Hours of Operation: M – F 8:00 AM – 4:00 PM

Center for Community Action, 207 5th Street, Huntingdon, PA 16652

Hours of Operation: M – F 8:00 AM – 3:00 PM

Franklin County Human Services Access Center, 425 Franklin Farm Lane, Chambersburg, PA 17202

Hours of Operation: T – W 9:00 AM – 4:00 PM. TH 1:00 – 4:00 PM

Tableland Services, Inc., 535 East Main St., Somerset, PA 15501

Hours of Operation: M – F 8:00 AM – 4:00 PM

How Do I Become a Connect To Home Referral Partner Organization?

Connect To Home Referral Partners accept appropriate program referrals from Coordinated Entry Specialists. Coordinated Entry Specialists make direct referrals to homeless prevention and emergency services, including Emergency Shelter and Transitional Housing (both of the latter through HMIS). Rapid Re-Housing and Permanent Supportive Housing providers receive their referrals from the Community Queue prioritization list in PA HMIS. The Community Queue has special protocols for both veterans and survivors of domestic violence to ensure they are connected to appropriate housing and services. You can find a current list of the organizations with signed Connect to Home CES Partnership Agreements here. To view what programs and services each partner can offer, reference the Connect To Home CES Referral Partner Matrix – August 2019

To become a Connect to Home Referral Partner, please download the Connect To Home Partnership Agreement.

What Policies and Procedures Are Used By Connect To Home Coordinated Entry Specialists and Referral Partners?

The Connect To Home: Coordinated Entry System of Eastern PA Policy Manual details the CoC-approved policies and procedures that must be followed by any organization participating in CES, either as Coordinated Entry providers and/or referral partners.

Coordinated Entry System Regional Managers are responsible for CES oversight, Community Queue management, provider training, community outreach and customer satisfaction in their region and may be contacted for questions or information about processes, policies, procedures and forms in the Policy Manual.

What Tool Does Connect To Home Use For Assessment, Prioritization and Referral?

The Eastern PA CoC has selected the Vulnerability Index – Service Prioritization Decision Assistance Tool (VI-SPDAT) as its Coordinated Entry assessment tool. There is no formal training, license or fee required to use the VI-SPDAT. However, Connect To Home Coordinated Entry Specialists are required to complete the free OrgCode VI-SPDAT training webinar series online at http://www.orgcode.com/vi_spdat.

Who Do I Contact For More Information About Connect To Home?

For more information, please contact:

Kathi Krablin, Valley Youth House, Eastern PA CoC Coordinated Entry System Committee Chair

Email: kkrablin@valleyyouthhouse.org

Telephone: 267.385.8115

Jason D. Alexander, Capacity for Change, LLC, Eastern PA CoC Coordinated Entry System Consultant

Email: jason@capacityforchange.com

Telephone: 610.793.5063

Eastern PA CoC Coordinated Entry System Committee Members

Kathi Krablin, Valley Youth House, Chair

Jason Alexander, Capacity for Change LLC, Consultant

Zenayda Alicea, Third Street Alliance for Women and Children

Jackie Condor, Clinton County Housing Coalition

Anne Fogoros, PA 2-1-1

Leigh Howard, Diana T. Myers and Associates

Christina Kapp, Redevelopment Authority of Cumberland County

Kristen Rotz, United Way of Pennsylvania

Erica Matko, Blair County Community Action

Maria Williams, Pennsylvania Coalition Against Domestic Violence

Laura Davis Gleason, Volunteers of America Pennsylvania

Anne Francois, Housing Alliance of Pennsylvania